[Resolved] IndiaBulls — Dhani freedom card dues

Nemesis7

from Bhopal, Madhya Pradesh

Mar 19, 2022

Website:

www.dhani.com

So today i use dhani freedom card for RS616 to an app called simpl. After the transaction is completed the due amount that i have to pay should be 167 Rs because i added 116 rs to my wallet and use 500rs from dhani for the transaction but it is showing that my due payment is 2488 rs which is the amount that i have to pay in the next 2 months on different days because my due payment for this month is paid but it is showing the amount that i have to pay next month. So i need an immediate solution because this thing completely different from what is written about the app and dhani helpline no is not working too. So please provide an immediate response to my problem.

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Apr 24, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Mar 20, 2022

Updated by Nemesis7 Update:
I have paid my dues which i hava to pay in the next month but this thing is still unacceptable and not ethical.So i hope this will not happen in future or else people like me will have to stop using dhani and its services.

Verified Support

Mar 22, 2022

IndiaBulls Customer Care's response Dear Customer,
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani