[Resolved]  IndiaBulls — Dhani freedom one card subscription charges

When I received call from Dhani freedom one card they claimed subscription charges for yearly so I processed and paid Rs 1061 and took subscription plan but later I have not used any loan amount from Dhani freedom one card still they are asking me to pay monthly subscription charges. Please help to the earliest
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Mar 24, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2022
IndiaBulls Customer Care's response
Dear Preet,

We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

Jatin Team Dhani
Verified Support
Feb 16, 2022
IndiaBulls Customer Care's response
"Dear Preet,

we regret the inconvenience you have faced. Request you to share your contact number via DM and we shall get in touch with you at the earliest.

Jatin, Team Dhani"
Feb 16, 2022
Updated by Preeti999
Inam unable to DM in m.me/dhaniapp. Kindly guide
Verified Support
Feb 17, 2022
IndiaBulls Customer Care's response
Dear Preet,

Thank you for your message. You can contact us at[protected] . (Monday to Sunday, 8am to 8pm) alternatively you may also write to us at [protected]@dhani.com. Do let us know if there's anything which we can help you out with.

Neha, Team Dhani
Feb 17, 2022
Updated by Preeti999
Email me on preeti.[protected]@gmail.com
Verified Support
Feb 20, 2022
IndiaBulls Customer Care's response
Dear Preet,

Our team tried to contact you but could't get through. We request you to provide an alternate number One of our representatives will contact you shortly in this regards.

Jatin Team Dhani
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