IndiaBulls — Dhani Loan Credit Line To remove remarks from my cibil report even after all pending payments cleared .

Address:

Madhuban Chetak Circle Udaipur

Credit Line Credit Limit I'd - CLKJ8QHD7SF6EHYY

Agreement ID[protected]

Dhani account no. - IDHADEL08976954
Date[protected]

above subject, i have been constantly requesting INDIABULLES DHANI from Jan 2020 to clear the remarks of no. of days for delayed payments from my cibil report so that i can improve my cibil score to apply for my future housing loan. Though i have cleared all my dues without any discount they are not responding to any of my plead to do me a goodwill favor. I have requested them several times regarding this both offline and online personally but they are not even having a basic courtesy to even try. When all other financial sectors like IndusInd Bank, and their own DHANI have gone a step further to help me improve my cibil score by clearing all the delayed payments immediately after i requested within a time span of 3-5days. Whereas DHANI is being very unprofessional, unsupportive and not at all customer friendly in this matter. They are not even bothered to even respond to any of my requests.
I have attached all the necessary documents, my cibil report. I kindly request you to intervene in this matter and please help me clear all my remarks. As it is causing a huge problem for me to apply for housing loan with the current cibil score.

Thanks & Regards
Gurav Fatnani