[Resolved]  IndiaBulls — Dhani Loans

Address:Flat 754, Jal Vayu Towers, NGEF Layout, Sadananda Nagar

I have been trying to close my loan but these people are not sending me the payment link. I have called and sent several emails but they reply with the same message every time. They ask me to close the loan by logging into the mobile app but the app is not working for the past 13 days.

Their representative called me twice and said I will receive the payment link on email the same day but nothing came.

Their customer care number is a fraud and has been created to fool people. When I try to call as an existing customer, the IVR says we don't operate in your area. I tried with their office pin code even then I got the same msg.

When I try as new customer then after a long wait I get to talk to the executive then they say system is down and we cannot send the link. But they are happily charging the interest.

Need your help from this fraud company.

IPERBAN01013921
IPERBAN[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 29, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2021
IndiaBulls Customer Care's response
Dear Customer

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani
Verified Support
Jul 22, 2021
IndiaBulls Customer Care's response
Dear Customer,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2692
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information