IndiaBulls — Dhani - One Freedom Card

Hi, Am Ashok, I am unable to make payments of Freedom card emi's through Dhani app. showing u have exceeded ur monthly load limit. And after making payments made by links sent by support are not updating in the app still showing pending. collection team are harrasing after providing payment reference numbers. Help me out
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IndiaBulls customer support has been notified about the posted complaint.
Dec 18, 2021
Updated by Ashok1429
Did all what u said but no use.
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Dear Ashok,

We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

Jatin, Team Dhani
Ashok1429's [Complaint's author] reply, Dec 18, 2021
Did all what u said but no use. sent msg they replied u will get call but no one contacted me, sent many mails but no reply. Called many times to customer care but they are irresponsible
Dear Ashok,

Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
Thanks & Regards,

Jatin, Team Dhani
Dear Ashok,

we regret the inconvenience you have faced. Request you to share your contact number via DM and we shall get in touch with you at the earliest.

Jatin, Team Dhani
Dear Ashok,

we regret the inconvenience caused to you. Please share your contact details/number via private message/DM and our team shall get in touch with you at the earliest. Alternatively, you may also call us at a time of your convenience at[protected] anytime from 8 am to 8 pm.

Jatin, Team Dhani

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