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[Resolved]  IndiaBulls — Dhani one freedom card not providing noc

I have made all payments for the dhani one freedom card all cleared all my dues on 3 rd march and since then im asking for noc of my loan ...the credit limit assinged to me was Rs.25000 but in my credit score its showing Rs 44440
and after payment also they are not giving proper response and providing me the noc of my loan account no -CL20760182
they are saying there is no due amount then why are the not providing me noc for this loan account ..and now today when i called they are saying u will have to activate ur blocked account and u will have to deactivate the dhani one freedom credit as it is active ..i have cleared all due and then only i have deactivated the dhanionefreedom credit and the applied for permanently closing the account ...i just want the noc plz for this loan account no.
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Apr 25, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2022
IndiaBulls Customer Care's response "Dear Prince Abhishek,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Jatin, Team Dhani"
Apr 29, 2022
Updated by Dr.Prince Abhishek complaint is not resolved its still showing active
Complaint comments 
4 Comments

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Comments

i have already privided the alternate number but still there is no resolution of my complaint
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IndiaBulls Customer Care's response, Apr 4, 2022
Verified Support
Dear Prince Abhishek,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani
ur team told me to wait 45 days from date of payment now it is 45 days from date of payment still it is showing as active ...plz check and close it as soon as possible..
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this complaint is not resolved its still showing active ...????
Reply
IndiaBulls Customer Care's response, Apr 30, 2022
Verified Support
"Dear Dr.Prince Abhishek,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Jatin, Team Dhani"
i was told to wait another 45 days ..and im waiting frustated from the service of dhani..
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