Have being using dhani for quite a while now. In may I opted for Dhani One freedom card, of limit worth Rs.25000 i.e. 2500 daily. on 7th Jun I did a transaction of 2500 from my credit line. As per the policy of the card you have to pay first installment on very next day.ie. on 8th jun. As I opened my app on 8th to repay the first installment, I didnt get an option of repaying 834(first of three emis) but instead got an option stating pending dues of 10840 to be paid to activate your card again. Sir first of all, I did all of my repayment on time. As it goes through the policy of the card that one cannot activate his card unless he pays his previous EMI's. But as I contacted dhani on 8th jun via Email (referenece id :[protected] nobody attended my query. And that goes I didnt had any option to repay my loan emi for 7th june's transaction. Now after emailing dhani for 10 to 15 times, they are reporting that I have not paid my EMI's and I have to clear overdues.
Now for better understanding, i am forwarding you 2 statements which were sent to me by dhani asking to clear overdues. Now you go through the statements and Please tell me if there is any overdue amount. It is a silly thing that in statements I have no overdue amount but in my app the same loan is overdue.
This sounds silly. They showed me statement where no overdues are mentioned and in app I have still overdue against my loan.
Was this information helpful? | 
Post your Comment