IndiaBulls — Dhani one time freedom card and they are not letting me take back my money

I have added some money in my wallet and now they are not letting me do any transaction with that money from the wallet and they are not letting me access the money also I need a complete refund of my money 500 rupees.
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Dear Prerna Shandilya,

We apologise for the inconvenience caused to you. We request you to please share your number with us in our app inbox, and we will get this check for you ASAP.

Pooja Team Dhani"
Dear Prerna Shandilya,

We apologise for the inconvenience caused to you. We request you to please share your number with us in our app inbox, and we will get this check for you ASAP.

Pooja Team Dhani"
Dear Prerna Shandilya,

We apologise for the inconvenience caused to you. We request you to please share your number with us in our app inbox, and we will get this check for you ASAP.

Pooja Team Dhani"

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