IndiaBulls — Dhani OneFreedom cancellation

I am not able to cancel my onefreedom subscription plan. When I try to cancel my subscription it is showing as I'm having due of 149Rs, but when I check to pay the due it is showing as no dues. Because of this I am not able to cancel my subscription. I dont have any pending dues and I paid all my subscription till now.
Trying to sort the issue with dhani support team for more than 6month and they are not willing to help. Dhani support reference id :[protected]dated: 23/07/21), 25015822, 25016134, 25726944. I sent several emails to them and even called them. They are telling me that someone will call me to solve the issue. They are calling daily to tell new offers but no one called me to solve my problem. Please solve my issue.