IndiaBulls — Dhani Pay card not received till date and wallet to bank transfer showing successful but amount not received in bank

I have received msg on my registered number [protected] that my Dhani Pay card dispatched to my address on 17/04/2021 but till date the card not received so please do the needful to deliver the card moreover I transfered 1050/_ from my Dhani wallet to my bank (PNB) on 25/04/2021 and instantly showing on the Dhani app that the bank tranfer is sucessfull but till now I did not receive money in bank so please take immidiate action to solve the matter as early as possible please.
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IndiaBulls Customer Care's response, Apr 29, 2021
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Dear Uddipan,

We request you to share your registered contact details so that we can assist you in a better way.
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