[Resolved]  IndiaBulls — Dhani - Refund amount and foreclosure

My self Salma Gadkari and had taken a personal loan of 40000. My last EMI was supposed to be deducted on 5th Dec, as it was last EMI I was getting no. of calls from your team saying that If i pay that amount before the due date you will start the process for foreclosure and you will waive off late fees. This is said by your team to me . I am sharing the message which is sent by your team. I was supposed to pay 2093 but the link which I have received there says I had paid 2213+ some charges = Rs. 2225 on 29th November. After paying this amount now I am getting a reminder message saying to keep the balance. Firstly I have paid all my EMI's so I will not maintain the balance because I have paid the amount which is extra. and waive off the charges as you have promised. I am not going to pay the bounce charges if you deposit the cheque on 5th Dec, because the payment is already made. Sharing the Screen Shot of the payment. One of your assistant told me that he has sent a request to the foreclosure team. and whatever the penalty charges are, that's all because of this. I pay and you deposit. Then why did your customer care call and send the link to pay early ? I need an answer to this. I have sent many mails on [protected]@dhani.com. If you want you can check.

Also I need a refund of my bounce charges because I had called 20 to 25 times to the customer care and I have sent many mails . If you feel i am lying you can check your inbox.and informed about the EMI i have paid but still u had deposited and cheque got bounced. Do you want me to complain against you all ?

I need a solution and revert as soon as possible as I am fed up with the follow up. I didn't face any problem in 2 years but now in the end I am facing a lot of problems. Please resolve my query. or call me. You can share the no. of particular team with whom I can speak.