[Resolved]  IndiaBulls — Dhani TRAP

Further to this i received a threat call to my number [protected] from [protected] (in local language malayalam-been recorded)introduced as your recovery agent from India bulls
to rewind the story in nutshell is as follows
i had downloaded dhaniapp on 25.5.21 and paid Rs.299 for a card you offered thro my mobile number [protected]i tried recharging Rs.183 on a mobile thro your app and gain Rs.42.Both these recharges dint happen and it was well informed to you in different emails.Moreover the said card i received in post was returned back to youlter i was informed that Rs.183+150 was raised as credit loan!! No Loans or services was extended to me till now by you.Due to your pestering calls to i paid Rs.111 nd parked Rs.222 in dhani app wallet.My request to address my grievance is not been attend by you till now, but threatening calls happens from your side India bulls!!My request to repay the failed transaction of mobile recharge done thro Dhani app is still in your deaf years.Dhani is solely responsible for repay my money as your app is the intermediary in the transaction
i had also informed you by different emails that i dont want to associate with you in may manner nor any legally enforceable debt is there from me.Finding no response from you for all these complaints I raised the matter to RBI Bnking Ombudsman and waiting for its proceedings.Since the matter is subjudice and No car been issued to be, all further communics should be rooted directed by RBI and not thro any of your agents calls.Mind it
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Oct 3, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
IndiaBulls Customer Care's response
Dear Binu Vincent,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani
Verified Support
Aug 23, 2021
IndiaBulls Customer Care's response
Dear Binu Vincent,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.
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