[Resolved] IndiaBulls — Dhani Wallet failed transaction

[Resolved] IndiaBulls — Dhani Wallet failed transaction

S Sheraaz Shaikh Mar 25, 2022 Apr 22, 2022 This thread was updated on Apr 22, 2022

I made a transaction on 23rd February at 12.21 PM from Amazon Pay Upi to Dhani Wallet of Rs.750, but the money got debited from Amazon Pay and yet not credited to my Dhani Wallet and still my money has not reflected back to my Amazon Pay and for this I even made numerous calls to Customer support executives and I even emailed them about this issue, but no one is willing to understand all they want is me to understand them. Please help me get my money back to my bank account. I've attached two transactions of two different apps. My Dhani account number is [protected] and name of account is Shaikh Sheraaz Ali. +2 photos Was this information helpful? No (0) Yes (1)
Apr 9, 2022 Complaint marked as Resolved Thank you Neha for giving your valuable time in solving my issue, and I think you people should have the authority to directly connect to the public, as the customer support teams of Dhani are of no use but to talk. And thank you once again as you made my day as I can see my lost money comeback to my account. IndiaBulls customer support has been notified about the posted complaint. Verified Support Mar 30, 2022 IndiaBulls Customer Care's response Dear Sheraaz Shaikh, We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else. Neha, Team Dhani Mar 30, 2022 Updated by Sheraaz Shaikh Hello Neha, I've sent the statement in the pdf format from 23rd Feb - 30th Mar and I hope that this will work within 7 - 10 working days. Verified Support Mar 31, 2022 IndiaBulls Customer Care's response Dear Sheraaz Shaikh, We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience. Neha, Team Dhani Verified Support Apr 09, 2022 IndiaBulls Customer Care's response Dear Sheraaz Shaikh, We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else. Neha, Team Dhani
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