[Resolved] IndiaBulls — Didn't Received Refund from amazon

Aaron Stefun

Feb 9, 2022

Address:

Indiabulls House, 448-451, Udyog Vihar, Phase-V Gurgaon Gurgaon District Haryana India 122001

Name - Aadesh Jain

Hello,
My refund of rs 1731(after deducting cashback) from Amazon was to be credited back to my Dhani card by 22th January for the transaction which was done on 9rd January of rs 2031, but Today is 09th February and still the refund has not been credited yet.
Also the refund of rs 1044 from Amazon was to be credited back to my Dhani card by 22th January for the transaction which was done on 12rd January of rs 2031, but Today is 09th February and still the refund has not been credited yet.
I've contacted Amazon for the same & they have told that they have already refunded the entire amount and also provided me with REFUND REFERENCE NUMBER and asked to contact bank for further claiming of the refund.
I contacted Dhani many times for the same but no refund credited till now. They're only saying it will be credited in 7-10 days but still not credited.
Please help .

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Mar 13, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2022

IndiaBulls Customer Care's response Dear Aadesh Jain,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Pooja, Team Dhani"

Verified Support

Feb 10, 2022

IndiaBulls Customer Care's response Dear Aadesh Jain,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Pooja, Team Dhani"