IndiaBulls — Emergency fund transfer

Yesterday i got an emergency for money that is why i looked into a indiabulls dhani app and transferred my wallet balance to my bank as an emergency but as usual i haven't recieved any funds into my bank account while its been two days transaction has been done what is point if you are not getting services on time and facing unexpected problems at a time. and this is not for first time that I'm facing such issue with indiabulls they always disappoints me with thier services which is not on time or gets unheard. even they don't reply to any mails or raised complaints.