[Resolved]  IndiaBulls — EMI is deducting but after 10days NACH dishonoured

I have problem with indiabulls Dhani creditline. i got creditline amount of 5150/- and my loan agreement number is IDHADEL09419911, My monthly EMI is 120/- only. My problem is, on 5th of every month 120/- debited from my account. but for last three months i got message from SBI that Your NACH is dishonored because of insufficient funds but I Maintain sufficient funds. and i opened Dhani app it is showing total amount payable is 472/- rupees. i Contacted Indiabulls regarding this issue through Mail several times and contacted customer support team so many times. i am not getting any help with them. I am paying them 120+295+472=887 rupees for two months.
My CIBIL is getting influenced with this problem almost 60 points reduced this month.
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Aug 18, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2021
IndiaBulls Customer Care's response
Dear Varunendu

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

Regards,
Team Dhani
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