[Resolved] IndiaBulls — Emi not getting deducted from bank account

Karan Rangwar

Jun 12, 2021

Website:

ebai

My name is Karan rangwar
I am having a personal loan from indiabulls dhani
And my emi per month is for 1171 rs
On every 5th
From last few months
My emi is not getting deducted from bank account though I have sufficient balance in my account
I have discussed this issue with bank also
But bank had replied me there is no problem with bank service
Now I am getting calls from indiabulls representative that emi is not paid
This is totally unexpected by dhani
My. Job is to maintain sufficient balance in account before emi due date
Instead of searching this issue why the emi is not getting deducted the local representative is calling me several time for emi

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Sep 5, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

IndiaBulls Customer Care's response Dear Karan Rangwar,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Regards,
Team Dhani.

Verified Support

Aug 05, 2021

IndiaBulls Customer Care's response Dear Karan Rangwar,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Parul, Team Dhani