[Resolved]  IndiaBulls — even after closing the loan emi is getting deducted

Address:

Hyderabad, Andhra Pradesh, 500018

Lead id : pl12486723
Loan application no: pl12486723
I had closed my dhani personla loan on july 20th 2019 visiting the nearest branch ofice in hyderabad by providing dd (Cheque). I called the customer care a week later and enquired about the status they said loan is closed after a week i will receive my noc.
In the month of august my emi got deducted and when enquired customer care they said nearest branch should mark it as closed as dd was provided.

What sort of the service you people provide to update the status also i should visit the branch people and ask them to manually mark it as closed, i even shared my receipt even from that they couldn't say the status.

When all is manual process why are you people providing online loans.