[Resolved]  Indiabulls Finance Limited — loan closed but emi still getting deducted

Address:1204 C1 Sheth Midori Bldg, Hanuman Tekdi Ashok Van, Dahisar East, Mumbai City, Maharashtra, 400068
Website:INDIABULLS finance limited

My personal loan was foreclosed on 29th March with 4 days advance interest by cheque. Clearing all the outstanding dues. No emi was deducted in the month of April but again in the month of May emi is deducted.

I have sent emails to [protected]@indiabulls.com and [protected]@indiabulls.com but they are not responding my emails even after sending them Foreclosure receipts and bank statement.

INDIABULLS is unnecessarily harassing me by first of all not stopping the ecs, secondly if the ecs is incorrectly deducted they must acknowledge and refund the money. But instead they have stopped responding my emails.

My personal loan account number is IPERMUM01001742

Regards,
Nishesh D.
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Aug 8, 2021
Complaint marked as Resolved 
May 13, 2019
Updated by Nishesh Dubey
Can you atleast share the TAT for resolve such issues...
May 20, 2019
Updated by Nishesh Dubey
No update, no resolution yet. No refund even after continuous follow-ups...
Complaint comments 

Comments

Dear Nishesh,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Dear Nishesh,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.
Nishesh Dubey's [Complaint's author] reply, May 10, 2019
No, unfortunately the only response i got from INDIABULLS support Team till yet is "we have raised the issue to concern Team and they will respond soon"

This response was given 2 days ago. No update till yet.

No idea what is the TAT for INDIABULLS to sort out their own blunders/mistakes.

Unnecessarily my money is stuck with INDIABULLS whereas it could have been in a much better place.
Dear Nishesh,

We have re-escalated your concern to our team. Request your patience in the interim.
Nishesh Dubey's [Complaint's author] reply, May 16, 2019
Money not refunded yet...
Dear Nishesh,

We understand that our team is in touch with you and assist you in this regard. Please let us know if we can help you with anything else.

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    Contact Information

    1204 C1 Sheth Midori Bldg, Hanuman Tekdi Ashok Van, Dahisar East, Mumbai
    Maharashtra
    India
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