IndiaBulls — Fraud Transaction

Dear Support Team,
On dated 20 Feb 2022 at 05.24pm i got the Message from Noida PayTM saying that mine credit card used for Rs.9942.5.
Same time within 15 mins i called to Dhani Customer Care and informed that Card yet not delivered to me and how come transaction done and asked them to stop the payment before card settlement (batch close), in revert they said mine complain had been lodged and asked me to put one email on [protected]@dhani.com.I put the email for the same, but after next day i got call from Dhani to pay the money which was fraudly done.

This is very serious issue where all the card details reached to Fraud people and they used for fraud transaction.

Kindly look for solution.

I
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IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2022
IndiaBulls Customer Care's response
Dear Anand Singh,

We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

Jatin, Team Dhani
Mar 06, 2022
Updated by AnandSingh32
Hi Jatin,
My number is [protected]
Mar 16, 2022
Updated by AnandSingh32
Still problem yet not solved and i m getting frequent calls from Dhani Office /person asking to pay the money, even today got a call from [protected] /Tushar saying calling from Dhani Vikhroli mumbai head branch who used abusive language and forcing to pay the money
Complaint comments 

Comments

"Dear Anand Singh,

we regret the inconvenience you have faced. Request you to share your contact number via and we shall get in touch with you at the earliest.

Jatin, Team Dhani"
"Dear Anand Singh,

we regret the inconvenience caused to you. Please share your contact details/number via private message/DM and our team shall get in touch with you at the earliest. Alternatively, you may also call us at a time of your convenience at[protected] anytime from 8 am to 8 pm.

Jatin, Team Dhani"

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