[Resolved]  IndiaBulls — home loan reducing rates

Address:New Delhi, Delhi, 110001

My loan account no is hhldcp00205435.
I had submitted the required documents such as three months pay slips, pan, photos and dd of amt rs 1100/-in month of may 2017 in indiabulls branch at barajhamba road to financial advisor in order to get revised rates of interest in my existing home loan and it would be 8.67% for the woriking woman like me. After that i received a call from ur company for giving the option as to reduce the years/amt. Of installments and i opted for reducing the terms of years for installments.
But unfortunately when i received a mail on 20th dec 2018regarding the details of interest of my home loan. I got surprised to know that the revised rates were not implemented as i had suffered a big financial loss due to it inspite of a goid customer who is regularly paying my instalments within time schedule.
Therefore, it is requested that my rates of interest may be reduced from the day i applied and the money loss may be refunded or adjusted as per the requirement.
I hope that authority may take it seriously and will make prompt action so that i wont go for any legal proceedings.

With regards
Vandana bisht
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Aug 9, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Dec 25, 2018
Updated by Vandana Bisht@
My loan account no is HHLDCP00205435.
I have lodged a complaint in which the branch name barajhama road may be read as M- block, Barakhamba road, new delhi

With regards
Vandana Bisht
Complaint comments 

Comments

Dear Vandana,

We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.
Hii, every month I'm facing the same ecs problm.i already told your Mr.Darshan Shah in India bulls tower 1. No one is ready to help..kindly solve my ecs problem asap.

Awaiting your earliest rply..

So, do the needful..

Brgds,
Mushafik Shaikh,
[protected]
IndiaBulls Customer Care's response, Dec 28, 2018
Verified Support
Dear Mushafik,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you at the earliest.
IndiaBulls Customer Care's response, Jan 7, 2019
Verified Support
Dear Mushafik,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required
Dear Vandana,

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.

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