[Resolved] IndiaBulls — home loan transparency issue with indiabulls | |||
I am a customer of home loan from indiabulls housing finance ltd borivali branch. The home loan was on floating rate basis and two disbursement already done. Indiabulls were changing homeloan interest from 8.40, 8.50... Till 8.90. They kept my recent disbursement on hold for two months and i have been following up with them for the same. They were assuring me disbursement by saying next week it will happen. Finally when i escalated repeatedly they want me to sign an amendatory agrement and they are saying i need to sign the same if i want to get the disbursement They are not clear about the amendment and all what they were saying that it is for the change in interest rate. Indiabulls were changing my interest rate time to time even without informing we as the loan is in floating rate. But i was never asked to sign any such amendment-which makes this move suspicious. There is no clarity and transparency from indiabulls side and now they are not releasing disbursement to get the letter signed which is a kind of blackmailing. I need clarity and transparency from indiabulls regarding why this amendment is required and i need filled agreement not blank letter if i need to sign. Loan account number: hhlbor00449604 Regards Sajin Was this information helpful? | |||
Dec 8, 2019 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 IndiaBulls Customer Care's response Hi Sajin, We understand that our concern team has connected with you and shared requisite details pertaining to your additional disbursement request . Please let us know if we can help you with anything else by writing to us on [protected]@indiabulls or contact us on our toll free number i.e.[protected]. Thankyou for your understanding in the same. Regards, Indiabulls Housing Finance Limited. | |||
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