IndiaBulls — I transfered my dhani general wallet amount to my bank account amount deducted but not receive my bank account yet.

I transfer my dhani general balance 1000 rupees amount deducted but not receive in my bank account also deducted extra amount I transfered 1000 but deducted amount is 1027 rupees please solve my query as soon as possible.

And also I am not able to use my free cashback card to any merchant please solve this query soon