[Resolved]  IndiaBulls — IndiaBulls Daily credit limit deactivated after the payment of subscription fee - dhani one freedom card

I am a customer of IndiaBulls Dhani. I have taken a credit limit of Rs. 35000.00 which monthly subscription fees is Rs. 707.00. I have cleared subscription fee for 3 month still my credit limit is inactive. They havent activated my limit till now from issuance of card. After several intimation through mail, phone call they didn't activate my daily credit limit. Only they call and ask "it will take another 2days" . But after 90 days till now problem not resolved. Simply, in this way they are looting customer, cheating with customer like me during this pandemic situation.

Need immediate action.

Regards

GEETHU N
Mobile: [protected]
Mail: [protected]@yahoo.com
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Mar 24, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2022
IndiaBulls Customer Care's response
Dear Geethun,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Jatin, Team Dhani
Feb 06, 2022
Updated by geethun
I have paid subscription fee for 4 day still they haven't activated my credit limit.. I have raised a complaint with greviance officer he told they will active within 1 day.. But till now my credit limit has not been activated.. They are been fooling me for 4 months and still now they haven't activated and looted subscription fee from me..

Verified Support
Feb 14, 2022
IndiaBulls Customer Care's response
Dear Geethun,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Jatin, Team Dhani
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