Indiabulls — indiabulls delay in getting my documents after transferring my home loan
Dewas, Dewas District, Madhya Pradesh, India
Tatarun6141 on Feb 23, 2019
My loan account number is - hhlind00312194
My brother's loan account numbers are hhlind00289247, hhlind00401211.
We have transferred our home loan hhlind00312194 on 15 jan 2019 for and hhlind00289247, hhlind00401211 on 23 jan 2019 from indiabulls indore branch, madhya pradesh. The indiabulls staff confidently told that, you will get the documents within maximum 21 working days. But, after 37 days, still i didn't get the messages or calls regarding my document returning process.
Whenever, i called to customer care for asking my document return process, they always responding -"it is in under process". Every day we are calling and not getting proper response and it is spoiling indiabulls reputation.
Why there is no progress of dispatching my document? Would require a justifiable answer for this delay!!
Help me out in this current situation and let me know when can i get the documents? We too have further commitments and it is really frustrating!!
Request you to respond at the earliest
[Feb 24, 2019] IndiaBulls customer support has been notified about the posted complaint.
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