[Resolved]  IndiaBulls — Indiabulls dhani app

Address:[email protected]
Website:[email protected]

MY DHANI APP ID - +91 [protected]
I Sent mail to [protected]@dhani.com on 29th APRIL, 2021. For Deactivate My Dhani APP ID. AND Deavctivate all relationship with dhani app.
I also sent mail to [protected]@dhani.com & nothing help from them also.
After they requested me to provide PAN CARD AND reason for Deactivate DHANI APP ACCOUNT.
And I replied on 1st MAY, 2021. AND Sent all details same as they requested.
After they sent me mail suddenly About, CANCEL DHANI DOCTOR SUBSCRIPTION. But I replied and said. I Never ACTIVATED Anything AND I never used DHANI DOCTOR SUBSCRIPTION.
AND then after I Sent Them Screen shots, and Everything was Deactivated ON 7th MAY 2021.
But Today On 15th MAY, 2021, I saw in my App. So Its Active.
how is it possible, That Dhani App Active That Subscription Without My Permission.

I Want To Deactivate Everything With Dhani. I Do Not Want To Be A Customer of Dhani App Account.

KINDLY HELP ME.
I am sending here also Screen Shot I Taken Of Dhani Application. And SCreen Shot Of My MAIL.
+7 photos
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Aug 9, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
May 17, 2021
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani
Verified Support
May 24, 2021
IndiaBulls Customer Care's response
Dear Customer

Please be assured that our team is already working on your concern and will provide you with an update soon.
Verified Support
May 26, 2021
IndiaBulls Customer Care's response
Dear Customer

Please be assured that our team is already working on your concern and will provide you with an update soon.
Verified Support
Jun 08, 2021
IndiaBulls Customer Care's response
Dear Customer

Please be assured that our team is already working on your concern and will provide you with an update soon.

Regards,
Team Dhani.
Verified Support
Jun 10, 2021
IndiaBulls Customer Care's response
Dear Customer

Please be assured that our team is already working on your concern and will provide you with an update soon.

Regards,
Team Dhani.
Complaint comments 

Comments

Dear Customer,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Regards,
Team Dhani.

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