[Resolved]  IndiaBulls — Indiabulls Dhani Freedom Card Spend Repayment-Recovery Agent Harassment

I have One Freedom Card from Indiabulls Dhani, Every month 26th They Convert my Freedom card Spend into Credit Loan and I have to pay back as 3 EMI's. They will directly Deduct from My bank account on 5th of Every month. Last Month They Wrongly Calculated the Transaction instead of Rs.16, 500 and Created Loan for Rs.22, 965 (Loan id- HLKVID6JLFNWJRX) . So I didn't pay the EMI and Asked them to Correct my Loan amount and then I will pay. I raised complaint Via email and Contacting their customer care. Finally i got call from their team to revise my Loan amount.T hey updated the Loan Amount to Rs.16, 500 and send payment link to make Revised EMI amount. In-between Two Recovery Agents come to my residence without informing me When i am at my office.They Spoke abusively to my neighbor and Called me via neighbor phone.I explained them that there was a mistake in my loan and i raised complaint in DHANI and its under process. But they are not ready to listen and asking me to pay Loan amount again and again and shouting infront of all of my neighbors, They didn't stop witht that, They went to my Hubby's Mothers residence by Showing our proofs to that Area people. Finally they met my Sister in law and Spoke to her abusively like giving warning using Bad words and Shouting, Everyone gathered infront of her house and it was very shamefull moment for us. I will file an FIR against both of them if they not appologise to us . This is unacceptable Behaviour from Dhani Recovery Agents. Dhani India Bulls should take action againt them. I will not stop untill they take action proper action.