[Resolved]  IndiaBulls — indiabulls increasing interest rate without communicating (no email/calls) and false advertising

I see lot of oct/nov complains that indiabulls is increasing home loan interest, i'm one of the victim. I have two issues

#1 interest rate hike
Time of signing the agreement i was given 9.2% for my home loan
Later this happened
9.2% on sep21st
9.45% on oct 5th
11.45% on nov 5th

Loan account :hhlkuk0047xxxx,
I'm not able to call customer care from usa and
I've sent email 3days ago no response yet.

#2 false advertising

Also i was told that there will be no part-payment/foreclosure charges by below three people (Have email proof)
But now in my online account i see that there are prepayment charges applicable if i pay more than certain amount

Srinivas. [protected]@indiabulls.com
Harikrishna. [protected]@indiabulls.com
Ranga. [protected]@indiabulls.com

Now above indiabulls employees who assist during the documentation process are not even responding to my messages or emails

'"any prepayment upto 25% of principal outstanding loan amount on the date of prepayment will not attract any prepayment changes within next twelve months from date of such payment
In case the prepayment amount exceeds 25% of principal outstanding within in twelve months from data of such prepayment then all prepayment amount will attract prepayment changes as stipulated in the schedule as per ihfl policy :""