[Resolved]  IndiaBulls — indiabulls not applying for pmay on my loan account.

Address:Mumbai City, Maharashtra, 401206

I have completed all the process 6 months ago. Done with all documentation regarding pmay as well. I was told that the process is done from indiabulls's end and yet i couldn't find the request in my name on pmay website.
On checking with the executive who filed my pmay request he said it has been filed.
I was concerned so i called customer care and they said they don't find any pmay request filed.
On visiting the customer care centre at cashi a couple of times i found out indiabulls did not complete the process as per standards and filed pmay twice in my name as i had 2 loan accounts on same property.
I was told that it will be taken care of.
Its been 2-3 months since my visit and i have not received any updates to the date.
All i receive from indiabulls is that my tenure is increased and my interest rate has been increased. I have received 3 such mails since my loan got disbursed.

As a result, i end up paying interest on the amount which should ideally be covered under pmay.
They are doing this just to get interest amount from individual persons on higher amount.
Once pmay sanctions a little amount, i pay less interest to indiabulls and it's a loss for them and hence they are not filing for pmay timely.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Abhijeet,

We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can address the concerns raised by you.
Dear Abhijeet,

We hope your concern is resolved. Feel free to get in touch with us in case the issue still persists.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaBulls
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2692
    Pending
    273
    Resolved
    1513
    IndiaBulls Phone
    +91 12 4668 2810
    +91 12 4668 2812
    +91 12 4668 2851
    IndiaBulls Address
    Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
    View all IndiaBulls contact information