[Resolved]  IndiaBulls — Irregularity in Due Now

I have a Dhani Freedom Card with limit of Rs. 50, 000 and daily limit of Rs. 5000.

I kept using the card and when I reached at ₹35, 000, it showed Due Now of Rs. 14, 000 despite Rs. 1, 667. When I called them, they started referring some random terms and conditions. I didn’t find those terms anywhere. What I know is that when I use 900 today then Due Now should be 300 and next due after 30 days. I paid my EMI in advance even of April month as well.
And now they have reduced the daily credit limit to Rs. 2500. This is literally a cheating in disguise. When I confronted on call, they hung up.
Really bad service. And I am not going to pay whatever the hell in Due Now is showing when my next due date is in April month. I am entitled to pay Due Now of Rs. 1667 not of 14, 000.
My contact details: [protected]
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Apr 6, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2022
IndiaBulls Customer Care's response
"Dear Customer,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Jatin, Team Dhani"
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