[Resolved]  IndiaBulls — late payments from cibil still not removed after 2 months and even after receiving phone call promising this has been removed.

Hi,

I do NOT understand how many more emails or phone calls do I need to make to Dhani before I am given a resolution on the matter. I have already made 100s of them and all i get is Work In progress ??? WTH ?

1. You WRONGLY REPORTED PAYMENTS AS LATE FOR Loan Account Number: CL09034947 BY 43 DAYS IN CIBIL & OTHER CREDIT BUREAUS (EXPERIAN, CRIF HIGHMARK & EQUIFAX) WHICH HAS DAMAGED MY SCORE WITHESE BUREAUS.(I have attached the credit reports)

2. THE REASON WHY I DISPUTING THIS REPORTING TO CIBIL AND OTHER BUREAUS IS BECAUSE I WANTED TO MAKE THE PAYMENT BUT DHANI WALLET DID NOT ALLOW ME TO MAKE THE PAYMENT FOR THE "ONE FREEDOM TRANSACTIONS" AS THE YEARLY WALLET LIMIT WAS REACHED AND INSPITE CONTACTING THE CUSTOMER SERVICES SEVERAL TIMES WITH THIS ISSUE NO RESOLUTION WAS PROVIDED TO ME.

3. I TRIED EVERY MEANS TO MAKE THE OUTSTANDING PAYMENT TOWARDS THE LOAN ID BUT THE DHANI WALLET DID NOT ALLOW ME TO UNTIL DECEMBER WHEN MY WALLET GOT INCREASED MAGICALLY AND THEN I DID MAKE THE FULL PAYMENT.

4. BECAUSE OF THE ABOVE MENTIONED 3 POINTS INDIABULLS DHANI SHOULD NOT HAVE REPORTED THE PAYMENTS AS LATE IN CIBIL, EXPERIAN & OTHER CREDIT BUREAUS. THIS HAS BEEN DONE WRONGFULLY AND ARBITRARILY.

5. I WANT THESE LATE PAYMENTS for OCTOBER 2021 REMOVED FROM CIBIL AND OTHER CREDIT BUREAUS LIKE EXPERIAN AND CRIF IMMEDIATELY FOR Loan Account Number: CL09034947.

Hope I have been able to make these explicitly clear to you what is the issue here and asking you to REMOVE the Late payment record from CIBIL for the said Loan Account Number: CL09034947. REMOVE the LATE PAYMENT FOR OCTOBER 2021

Your grievance team Just keep calling me and keep extending deadlines !!! When will you guys remove the late payment for Oct 2021 ?? My cibil score, Experian score all dropped drastically for this non sense wrongful reporting from Dhani !!!