[Resolved]  IndiaBulls — loan amount not disbursed after doing ecs and submitted cheques

Address:Hyderabad, Andhra Pradesh

My Loan# PL01962430

i have applied around 2017 dec end or jan first week of 2018
after few weeks and after repeated calls to customer care i got a call and
i have submitted my all documents on jan 23rd 2018
and i did by ECS filing, gave my bio metrics, submitted my cheques for the whole loan amount with the interest

its been 3 months till now i did not received any amount into my account
when i call to the customer care
the executives will say that the amount will be credited in 48 hours or some people say like 48 business hours that is 8 business hours in a day, as there was a problem earlier and that has been resolved yesterday only...

so your amount will be get credited soon
and they will say that we are escalating your issue to our higher authority for quick disbursement of loan...

but they will never give you the ticket or complaint number
if you force them for the reference number of the complaint number they will say like there was a server issue where we cant get the number at this moment...

it was a very small loan amount
where i don't have requirement at this moment
but still i want justice for this as i submitted my documents with cheque.
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Jul 9, 2018
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
IndiaBulls Customer Care's response
Dear Pavi Reddy,

We deeply regret the delay in your personal loan process. Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.
Verified Support
Jun 08, 2018
IndiaBulls Customer Care's response
Dear Pavi Reddy,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
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