Address: | Hyderabad, Andhra Pradesh |
My Loan# PL01962430
i have applied around 2017 dec end or jan first week of 2018
after few weeks and after repeated calls to customer care i got a call and
i have submitted my all documents on jan 23rd 2018
and i did by ECS filing, gave my bio metrics, submitted my cheques for the whole loan amount with the interest
its been 3 months till now i did not received any amount into my account
when i call to the customer care
the executives will say that the amount will be credited in 48 hours or some people say like 48 business hours that is 8 business hours in a day, as there was a problem earlier and that has been resolved yesterday only...
so your amount will be get credited soon
and they will say that we are escalating your issue to our higher authority for quick disbursement of loan...
but they will never give you the ticket or complaint number
if you force them for the reference number of the complaint number they will say like there was a server issue where we cant get the number at this moment...
it was a very small loan amount
where i don't have requirement at this moment
but still i want justice for this as i submitted my documents with cheque. Was this information helpful? |
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