[Resolved] IndiaBulls — Loan No:- CL15092800

Capetown1

from Ankleshwar, Gujarat

Aug 5, 2022

Address:

Mumbai

Loan No:- CL15092800
IVL Finance Limited

Dear Sir Madam,

I have already done payment on dhani freedom card in February 2022.

Also since 4 months I am taking follow up, but still issue not resolved.

I have send mail on [protected]@dhani.com

But no proper solution they are giving to me.

Outstanding amount of 3314/- rs is reflecting in my cibil report of cibil Transunion.

Due to this I have faced so many rejection from Banks due to this outstanding amount and I have suffered a lot due to this mentally and financially. Kindly help in this regards.

I have paid all the dues in Dhani freedom Card Since 6 months. But they are not reporting credit bureau thatswhy outstanding amount reflecting in it. Please help.

+2 photos

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Jul 30, 2023

Complaint marked as Resolved

Resolved

IndiaBulls customer support has been notified about the posted complaint.

Aug 07, 2022

Updated by Capetown1 Waiting for the resolution of removal of Dhani loan account from Cibil Report. Kindly help and find the attachment of screenshot of proof of dues payment in January.

Verified Support

Aug 08, 2022

IndiaBulls Customer Care's response Dear Deepak,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

Aug 15, 2022

Updated by Capetown1 Yes it is updated in CIBIL Transunion but not updated in other other Credit Bureau records. Kindly do the needful and clear this Loan No:- CL15092800 from all CIBIL reports of Credit Bureaus reports.

Update in below mentioned Cibil Report agencies

CIBIL, EXPERIAN, HIGHMARK, EQUIFAX

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Comments

Capetown1

from Ankleshwar, Gujarat

Aug 7, 2022

Dear sir/madam,

I am sending the proof of payment that I have paid dues in January. Also sending the screenshot in the attachment of transportation statement of Dhani.