I had already filed a complaint against india bulls regarding my payment debited on 06.01.2022 not credited to the creditors till 19.01.2022, after i raised a complaints in this forum and immediately i got my amount refunded but unfortunately india bulls have charged me late payment charges for no fault of mine, i had made the payment but razor pay had not released the payments to the creditors account .
I had also made payment outstanding as on 19.01.2022, but late payment charges were levied on my transactions and i have not received a cash back for which i was supposed to get when i made a electricity payment of Rs.3435/- (1436/- was transferred thru my bank account plus daily credit limit in the wallet was Rs. 1999/-) .this was the last transaction i made thru dhani and stopped using dhani card as i was been charged exorbitant late payment charges and subscription charges now they are charges 499/- plus gst 18% =90, earlier they had charged 299+[protected]@18%, as i am not using any cards or transactions though i have been charged with late payment fees along with the subscriptions.
i have preserved all the correspondence of all the transactions and now a days i am getting maximum calls from the recovery department and harassing to make payment or will be served with the legal notice. i have preserved all the harassment calls for a sum of Rs .3677/- ( excluding late payment +subscription)...initially they said this is interest free loan now they are charging late payment with interest.
PLEASE NOTE THAT I WILL PAY ONLY THE AMOUNT (EXCLUDING INTEREST/LATE PAYMENT/SUBSCRIPTIONS) WHICH I HAVE SPENT FROM THE CARD, /WALLET. ALSO NOTE THAT I HAVE NOT GOT CASH BACK FOR ELECTRICITY PAYMENT OF RS 3435/-.
I AM LITERALLY FED UP WITH THE HARASSMENT CALLS FROM THE RECOVERY DEPARTMENTS AND AGENCY PEOPLE ARE MAKING US TO GIVE UP LIFE FOR NO FAULT OF OURS AND FOR A LITTLE AMOUNT THEY SPEAK FOWL LANGUAGES.
I REQUEST INDIA BULLS/DHANI/RAZOR PAY TEAM TO HELP ME OUT IN THIS REGARDING.
MAIL ID: [protected]@gmail.com
name: sneha s kamath Was this information helpful? |
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Neha, Team Dhani
Kindly note that i have been already conveyed you regarding the same, once again i will confirm that i am liable to pay only the amount expenses done from my end NOT LIABLE TO PAY SUBSCRIPTION CHARGES AND LATE PAYMENT FEES, AS THERE IS NO DELAY FROM MY END PLEASE REFER CASE FOR ANY FURTHER DETAILS. kindly let me know the amount payable by me after subscription and late payment waiving off.
sneha
mail id:[email protected]