Comments
Hi
I paid rent through phonepe of Rs 3484 using dhani freedom card on 25dec21 but transaction failed but same day money transaction seen as the amount had been refunded into the card but money not yet refunded and not reflecting in my dhani account.please help
my mobile no. is [protected]
I paid rent through phonepe of Rs 3484 using dhani freedom card on 25dec21 but transaction failed but same day money transaction seen as the amount had been refunded into the card but money not yet refunded and not reflecting in my dhani account.please help
my mobile no. is [protected]
IndiaBulls Customer Care's response, Dec 29, 2021
Verified Support
Dear Aniket,
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Ronit, Team Dhani.
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Ronit, Team Dhani.
Aniketdj's reply, Dec 31, 2021
How much time it takes to reflect the refund in my dhani card sir..its been 6 days already passed.
Aniketdj's reply, Jan 1, 2022
Money was refunded from phonepe.. transaction I'd is T2112252201038835268111
But the money is still not reflecting in dhani freedom card..please help
But the money is still not reflecting in dhani freedom card..please help
IndiaBulls Customer Care's response, Jan 1, 2022
Verified Support
Dear Customer,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani
Aniketdj's reply, Jan 1, 2022
Dear sir,
The all details about the refund was sent us by the merchant are as follows:
Transaction id:NX21122518375285195332051
Refund Transaction id:
T2112252201038835268111
Refund initiation date:25/12/2021
The all details about the refund was sent us by the merchant are as follows:
Transaction id:NX21122518375285195332051
Refund Transaction id:
T2112252201038835268111
Refund initiation date:25/12/2021
IndiaBulls Customer Care's response, Jan 4, 2022
Verified Support
"Hello Aniket,
Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.
Jatin, Team Dhani"
Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.
Jatin, Team Dhani"
Hi
I paid rent through phonepe of Rs 3342.90 using dhani freedom card on 19Feb2022 but transaction failed but same day money transaction seen as the amount had been debited from the dhani card but money not yet refunded and not reflecting in my dhani account.please help
my mobile no. is [protected]
I paid rent through phonepe of Rs 3342.90 using dhani freedom card on 19Feb2022 but transaction failed but same day money transaction seen as the amount had been debited from the dhani card but money not yet refunded and not reflecting in my dhani account.please help
my mobile no. is [protected]
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2nd problem is iam transfer wallet money to my Bank account and it's debited dhani wallet balance but not credit my Bank account, iam also complain dhani customer call and I send email with proof they don't reply my emails.
Please help
My email id [protected]@gmail.com
And mobile no [protected]
Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Neha, Team Dhani.
Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Neha, Team Dhani.
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
Neha, Team Dhani.