[Resolved] IndiaBulls — My Cashback Amount Not Credited

[Resolved] IndiaBulls — My Cashback Amount Not Credited

V Visionary Competitive Academy V C A Feb 4, 2022 Feb 11, 2022 This thread was updated on Feb 11, 2022

Hello my name is santhosh. Iam one of the account holder of dhani.. Yesterday that means Feb 3rd 2022 around 1.45 pm i got a call from dhani customer care. And her name is Priya. She said that if i was paid total amount because of your saying I have a cashback of 100% and it will be credited with in 15 mints. But still I don't get any cash back. Please check. My Registered mobile number is [protected]. Because of my cash back offer i was paid the total due regardless of my 2 months payable time. I don't have money that time because she said you will get your refund to your wallet with in 10 to 15 mints. And iam confirmed with her 3 to 4 times after that i paid. Now i want my money back. Please give my cash back immediately. Amount is 7525 rs. Please add to my dhani wallet. Was this information helpful? No (0) Yes (0)
Mar 19, 2022 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Feb 06, 2022 IndiaBulls Customer Care's response Dear Customer, We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else. Jatin, Team Dhani Feb 07, 2022 Updated by Visionary Competitive Academy V C A I have received a call from dhani customer service. But they are offering me first cashback offer before i paid the dues. After i paid the dues they are answering very careless. They don't care about my issue and my cashback. Some of Executive said that you don't have any offer . First they gave me an offer of 100% cashback if i paid the dues that's why iam paying on that day now they are not giving my cashback. Please register a complaint against dhani about this cheating of customers. Verified Support Feb 07, 2022 IndiaBulls Customer Care's response Dear Customer, We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience. Jatin, Team Dhani Verified Support Feb 08, 2022 IndiaBulls Customer Care's response Dear Customer, Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns. Jatin, Team Dhani Feb 09, 2022 Updated by Visionary Competitive Academy V C A Your Team Called me but they don't gave a solution for what iam asking. Sir i was send already all details . I got a call from dhani on Feb 3rd 2022 at 12:59 pm from the number [protected]. She told me that i have an offer of 100% cash back if i pay the due 7525 on that time. So that she clearly said after payment was done your Cashback is credited to your dhani wallet. So i was done my payment and she called me once again after my payment was done at 2:15 pm. And she said offer was applied to your payment and you will get your Cashback 7525 to your Dhani wallet within 15 mints. Already one week is over but still iam waiting for my cashback and till i am fighting for it. As your genuine company you don't cheat your customera like this I hope. Please credit my cashback as soon as possible. Verified Support Feb 11, 2022 IndiaBulls Customer Care's response Dear Customer, We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience. Neha, Team Dhani
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