IndiaBulls — My credit report indicated that the loan was disbursed by IVL Finance to my PAN number

My credit report indicated that the loan was disbursed by IVL Finance to my PAN number, the mobile number and email mentioned for the purpose were incorrect. Fraudsters used my PAN number for taking the loans. Somebody from the company told them as collection agent and manager come directly and intimidating us. Kindly do the needful as soon as possible.
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IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2022
IndiaBulls Customer Care's response
Dear Customer,

We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

Neha, Team Dhani
Apr 03, 2022
Updated by skymahi
Neha,

I do not understand what you asking me to approach. Kindly provide information in detail.

Thanks!
Verified Support
Apr 04, 2022
IndiaBulls Customer Care's response
Dear Customer,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Thanks,
Neha, Team Dhani
Apr 07, 2022
Updated by skymahi
Neha,

I already registered complaint at your support team last week itself with complaint number is 27413554 and also sent an email to [protected]@dhani.com with the subject "Complaint Number [27413554] : IndiaBulls — My credit report indicated that the loan was disbursed by IVL Finance to my PAN number". In that email I have mentioned my contact number and you can reach out to me at anytime.
Verified Support
Apr 08, 2022
IndiaBulls Customer Care's response
Dear Customer,

As per our telephonic conversation we are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

Mohit, Team Dhani.
Apr 19, 2022
Updated by skymahi
Neha,

The problem is not yet rectified. Any update?
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