[Resolved]  IndiaBulls — Need to take serious actionmy dhani one credit card payment but till now they were closed my account..My cibil is getting damage .

HI
This Is RAILAPURAM SANDEEP. ..My contact number is [protected] ..I had dhanione freedom card . I had limit of 10000 limit and daily limit is 1000 and I used 6000 limit as 6 days ...then they blocked my card limit in that time there is no repayment date ...And am unable to do repayment..then after one month they called me and blamed me to do repayment..And adding more penalties..I refused to pay Penalties...Finally I want to close my account..they called me and I told them " I can repay my all emi 's at time but I can't repay my Penalties, bcz am not done any fraud cheating..Dhen one employee Name :Anisa shaik, mobile num:[protected] she sent me link of pending payments which was I used..The amount is 5640/- Then told me your account will be closed, she will send a settlement mail..so I repayed amount in Gpay ..After that she saying Still your amount is pending..And also told me, to get settlement mail should be get updated in 90 days ...Theese fraud guys are after repayment they were cheating us ...still my pending amount is 1988 is showing..My cibil is getting low day by day... How should we solve this problem from theese Guys ..
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Sep 24, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Aug 11, 2022
Updated by Nagaraju$123
HI
This Is RAILAPURAM SANDEEP. ..My contact number is [protected] ..I had dhanione freedom card . I had limit of 10000 limit and daily limit is 1000 and I used 6000 limit as 6 days ...then they blocked my card limit in that time there is no repayment date ...And am unable to do repayment..then after one month they called me and blamed me to do repayment..And adding more penalties..I refused to pay Penalties...Finally I want to close my account..they called me and I told them " I can repay my all emi 's at time but I can't repay my Penalties, bcz am not done any fraud cheating..Dhen one employee Name :Anisa shaik, mobile num:[protected] she sent me link of pending payments which was I used..The amount is 5640/- Then told me your account will be closed, she will send a settlement mail..so I repayed amount in Gpay ..After that she saying Still your amount is pending..And also told me, to get settlement mail should be get updated in 90 days ...Theese fraud guys are after repayment they were cheating us ...still my pending amount is 1988 is showing..My cibil is getting low day by day... How should we solve this problem from theese Guys ..
Verified Support
Aug 13, 2022
IndiaBulls Customer Care's response
Dear Railapuram Sandeep,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani
Verified Support
Aug 22, 2022
IndiaBulls Customer Care's response
Dear Railapuram Sandeep,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
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