IndiaBulls — negligence by indiabulls to apply my application towards prime minister awas yojana

cavikasaren

from Chandigarh, Chandigarh

Address:

New Delhi, Delhi, 110085

I was sanctioned and availed a home loan vide account no. Hhllaj00335103 with you amount of loan is rs. 39, 21, 000/-. I applied for "prime minister awas yojana" on 06-jun-2017, 10-jul-2017 and 20-jul-2017 vide reference no. "dr01092521", "dr01136504" and dr01151495 respectively. The same is rejected due to reason as "balance tranafer", but i had sanctioned a fresh loan from you. Then why application is rejected as balance transfer reason. There is already 6 months time gone. So please do the needful and help me out for the same. Why customer is suffer for negligence of "indiabulls housing finance limited"? Please process the same at earliest.

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IndiaBulls Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer (cavikasaren),

We would never want you to have a dissatisfactory experience and would like to assist you in the best possible way. Your concern has been forwarded to our team, they will look into the same and get back to you soon.

uday shankar roy

from Delhi, Delhi

All the commitment made by indabulls team is always fake i will never recommend this company for housing finance i also have the same problem . My, Loan Account No HHLBHP00348540, Customer Name MR. UDAY ROY i had completed all the paper formalities for PMAY subsidy during disbursement of loan and the same has been confirmed by there operation team here in Bhopal . Now after 6 month of loan disbursement i received a call from your HO that i am not eligible for the subsidy scheme right now as my paper work is not completed . since 6 months India bull's team was sleeping in this matter, this is purely India Bull's duty to complete the documentation as per the regulations so that customer can avail the subsidy . Now there HO say we dont have property map, permission of nagar and one more . i dont understand with out this documents how could the loan has been disbursed ? India Bulls intentionally do this to customers .

IndiaBulls Customer Care's response, Jan 12, 2018

Verified Support

Dear Customer (Uday shankar roy),

We regret the inconvenience faced by you. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you.