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IndiaBulls — Not able to pay and neither able to use my credit line

I am trying to make my outstanding payment which shows for 1 inr however it doesn't allows to make payment. The payment was already taken in dhani wallet but it didn't go through against subscription fee.

See screenshot.

Due to which I am not able to obtain my credit line.

Please activate my credit line asap.

Is have sent multiple emails and made multiple calls however I am getting generic email o[censored]ninstall app etc. Which I have done many time still no luck.

Can you escalate this to Mr. Gehulat your CEO as I am tired of writing emails to you and haven't got resolution.

Name - Sumit Jain
Phone - [protected]

Sumit
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IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2021
IndiaBulls Customer Care's response Dear Customer,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Neha, Team Dhani.
Verified Support
Oct 08, 2021
IndiaBulls Customer Care's response Dear Sumit,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani.
Oct 13, 2021
Updated by Sumit004 Issue not resolved yet. Please have Neha call me as she is working on this and is aware about my issue.

I am still seeing 1 RS over due and unable to pay due to which I am not able to use my credit line.
Oct 15, 2021
Updated by Sumit004 It's not resolved yet. Been 2 months I am following up.
Oct 23, 2021
Updated by Sumit004 Hi Dhani, you are LOSERs. No update, no email no resolution.

See screenshot..my overdue is 1 rs and I am unable to pay from last 45 days.

I am trying to get in touch but your customer service is so horrible that you don't even call back or reply or give a solution.

Worst vendor ever!!! Go to hell...

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Hi Dhani

The issue is not resolved yet. Please call me to resolve the issue. Also have Neha call as she is actively working on my issue and is aware about the situation.
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