[Resolved]  IndiaBulls — not getting foreclosure details to close my loan account from bank

My loan account number :
Pl10275334

Hi all,

I didn't any mail regarding this.
I called nearly 10 to 15 times
Escalated 4 to 5 times from the customer care people.
Escalated 2 times from the supervisor.
Sent two times to the mail id which i kept in to [protected]@indiabulls.com

This is totally unfair and disgusting.
Customer care people frequently told that we will arrange a call back from our supervisor but there is no use with no return call from them.

Initially for any request 5 days was the sla, but it crossed 9 days today is the 10th day.

Please help in resolving this.

Not getting any details regarding my above request.

This is totally unfair.

Could you please provide the details regarding this.
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Jan 7, 2019
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Nov 22, 2018
Updated by Kumar Teja
attached the mail that i sent on 13th of November.
Verified Support
Nov 28, 2018
IndiaBulls Customer Care's response
Dear Teja,

We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.
Verified Support
Dec 06, 2018
IndiaBulls Customer Care's response
Dear Teja,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
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