IndiaBulls — not provided the pradhanmantri yojna benefit even after promising

Address:Panvel, Mumbai City, Maharashtra, 410206

I have been waiting for my pradhanmantri yojna benefit more than a year have still not got as well i had spoken with the customer service department they said they have already filed the complaint and would look on it as priority but have not got any revert on the same.. I have even visited the branch there as well they had mentioned that they would raise up the issue and would also provide me the benefit but not got anything.. I have been given such a high interest rate as well as no benefits even though this is my first loan and fish house.. I have only one loan and i was even told that i qualify for this benefit but they have still not provided..
My contact number is [protected]

Indiabulls loan account no. Hhlvsh00274931

Kindly look into this asap..
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Does not give the benefits that was promised.. And bad customer service. It seems no one works in the office.. No one available to solve it.. Nor emails response provided.
IndiaBulls Customer Care's response, Oct 22, 2019
Verified Support
Dear Jonita,

We would like to contact you pertaining to your concern on Pradhan Mantri Awaas Yojna.Our team tried to contact you but your number was not contactable.

Furthermore, we request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Also, let us know if we can help you with else by writing to us on homeloans@indiabulls or contact us on our toll free number i.e. 1800 200 7777.

Regards,
Indiabulls Housing Finance Limited.
Dear sir iam ranganayakulu from kurnool 518166, iam take Lone 2000, 10/10/2019-666rupes ipayed rozarpay link your company send recept no : 181013but your company not updated your company, very worest mantaning costumer service, blackmail you company contact number :[protected]

LAP File # HILABNE00453358

When we took the loan 15 months ago, the rate of Interest was 10%, now it has increased to 12.8%, this when the interest regime is coming down drastically in the past year.

Our request is either reduce the ROI to 9 or 10% OR allow us to doa takeover without any foreclosure charges.

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