[Resolved]  IndiaBulls — personal loan emi not deducted

My personal loan emi is to be deducted on 2/09/19, but has not been deducted. I'm not sure when it will be, but there was enough balance in the account. Why it was not deducted and if i'm charged late fee, that is wrong.
I am not getting a call back from the customer care, nor am i able to get through to any number. It's ridiculous. I'm am so frustrated, i regret getting to know this company in the first place!