[Resolved] IndiaBulls — personal loan numberpun01157648 | |||||
I had applied for a loan of 50, 000 from indiabulls. They were deducting the emi on the 05th of every month for the amount of 1750. Last month that is on the 05/11 i did not see the emi being deducted. Thus i called customer care and they informed that it should be deducted soon. Again, i checked the indiabulls app on the 06/11 and it showed that the amount is received. I sent an email to the customer service address mentiond on the india bulls website. Then after 3-4 working days i saw cheque bouncing charges on my application and then i contacted customer care and informed them that i had sufficeint balance in my account. I provided my bank statements over the email to them.in the meanwhile i was contacted by their collections agency and was asked to make a payment and they confirmed that the charges would be resolved. However this has not been done till date. To make matters worse even this month i do not see the emi deducted from my bank and the previous charges are showing as it is. Was this information helpful? | |||||
Feb 5, 2019 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Dec 08, 2018 IndiaBulls Customer Care's response Dear Daksh, We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly. Verified Support Jan 03, 2019 IndiaBulls Customer Care's response Dear Daksh, We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required. | |||||
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