[Resolved] IndiaBulls — personal loan - unusual charges

Ninni2212

from Delhi, Delhi

Address:

RZ-S 120, NEW ROSHANPURA NAJAFGARH, New Delhi, Delhi, 110043

I have taken loan from dhani app which is of indiabulls group.
My loan account no. Is pl 11766029.
My contact no. [protected].
Loan amount is rs. 5000/-.
They have charged me bouncing charges unnecessary. And also deduct around 1000 from my account on account of e mandate charges. They charged around rs. 3000/- for a loan of rs. 5000/- only. As i paid my all emi on timely basis, but they are still charges unwanted charge.
Plz help.

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May 16, 2019

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

IndiaBulls Customer Care's response Dear Customer(Ninni2212),

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.

Verified Support

Apr 09, 2019

IndiaBulls Customer Care's response Dear Customer(Ninni2212),

We understand that our team got in touch with you and shared all the requisite information. Feel free to get in touch with us in case further assistance is required.