[Resolved]  IndiaBulls — pl06941890

Address:Chennai, Tamil Nadu, 600023

I was sanctioned a pl loan based on application made thru app and reference was pl06941890
It was assigned to person with mobile no[protected] to collect documents - one cheque, salary slip, proof of residence & proof of identity on 06 june

But the assigned person did not collect the docuemnts stating that unless a bank statement is provided, he will not collect the same and was rude along with his manager
I had stated that since the email and sms from india bulls did not state a bank statement, the same need not be provided
However they refused to come and collect the other documents

B ganesh -[protected]
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Jul 15, 2018
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
IndiaBulls Customer Care's response
Dear Ganesh,

We are sorry you feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.
Verified Support
Jun 14, 2018
IndiaBulls Customer Care's response
Dear Ganesh,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Complaint comments 

Comments

1 st time ever logedin to dhani app, application is not processed, when i reach to customercare they told me there is some technical issues, it willbe fine tomorrow, when i tried today, directly said try after 6 month, its all waste of time, , , , worst service
IndiaBulls Customer Care's response, Jun 25, 2018
Verified Support
Dear Viplaw,

We regret the inconvenience caused. Request you to please share your contact number or your loan account number with us. Our team will contact you shortly.
IndiaBulls Customer Care's response, Jul 4, 2018
Verified Support
Dear Viplaw,

We haven't heard from your end in a while. Please share more on your query/concern in private message so that our team can assist you further.

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