[Resolved]  IndiaBulls — Problem in Account

Address:16 Rajabandi Patera Damoh Madhya Pradesh 470772

I am mailing and calling Dhani from last one month but I did not get any solution Dhani people are not closing my account I had taken a subscription plan of 199₹ but now I want to cancel it but no cancellation option is showing, I have called Dhani many times regarding this but no solution has been found dhani team want that I should pay 199 every month but I want to cancel the plan but there is no option to cancel the plan When I go to the option of Dhani One Freedom Credit and after that the setting option is displayed then I am not showing the option of deactivate plan what i do I want to cancel the plan of Dhani One Freedom Credit but the option of deactivate plan is not showing I am mailing Dhani from last one month but havent got any solution I am going to report in cybercrime Please help sir, I have paid the subscription fee full but still the dhani one freedom credit limit is still inactive, I have mailed and called the company many times but did not get the solution
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Dec 30, 2021
Complaint marked as Resolved 
My Problem Solved from Consumerhelpline.gov.in
IndiaBulls customer support has been notified about the posted complaint.
Nov 22, 2021
Updated by Immukeshpatel
My Dhani One freedom Credit is Inactive & All dues /subscription is paid, But customer says You Not paid subscription fees, but No Amount show on App, I m attaching screenshot, please chack. Mobile no. - [protected]

Verified Support
Nov 24, 2021
IndiaBulls Customer Care's response
Dear Mukesh Patel,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Rajat, Team Dhani
Nov 24, 2021
Updated by Immukeshpatel
Ye i shared important information with Custmer care, But Problem Is Not Solve ! Chack latest Screenshot.

Verified Support
Nov 26, 2021
IndiaBulls Customer Care's response
"Hello Mukesh Patel,

Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.

Rajat, Team Dhani"
Nov 26, 2021
Updated by Immukeshpatel
Problem is Still, my Dhani One Freedom Credit is Inactive.

Nov 26, 2021
Updated by Immukeshpatel
Screenshots [latest]

Verified Support
Dec 30, 2021
IndiaBulls Customer Care's response
Dear Mukesh Patel,

We tried reaching out to you but were unable to connect with you on your number. pls leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

Mohit, Team Dhani.
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