[Resolved]  IndiaBulls — Refund Not credited to my card

I ordered a iQOO Z3 5G smartphone of ₹17990 from Amazon using Dhani Rupay Debit card on 18th November 2021. I cancelled it on the same day. But, I haven't received my refund till today. I had already raised many complaint to customer care but got no solution.

Order ID[protected]
RRN - bGk189
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Dec 21, 2021
Complaint marked as Resolved 
I got it within 10 hours.
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2021
IndiaBulls Customer Care's response
Dear Punam,

Do let us know if you need help regarding anything else on the Dhani App. We will be happy to help you. As of now, we are marking your last query as 'closed'.

Neha, Team Dhani
Dec 21, 2021
Updated by Punam Kumari Sinha
I had experienced one more problem from Dhani Pharmacy. I ordered product of ₹1000.70 on 24 July 2021.
But, I received product of approximately ₹500 only.

On Contacting customer support, I came to know that many products had been cancelled from there side & they promised that I will get refund for that within 7 days but I didn't received till today.

Jan 17, 2022
Updated by Punam Kumari Sinha
I'm facing same problem again.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani

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