[Resolved]  IndiaBulls — Refund not received from Indiabulls Dhani

I have made a transaction on[protected] in Amazon, lately the product was not received the promised date given by Amazon to me i.e[protected]. So Amazon has initiated the Refund on[protected] to tjr original payment method i.e Dhani Rupay card ( Ending with 3328). They have already sent me the Refund email and Refund Reference Number for confirmation of Refund process. The Buffer time of the refund amount 7-10 working days has been completed but i have not received any refund amount yet. I have called the Dhani customer support and send the emails for this issue. Every time they told me to wait for 2-3 working days to resolve your issue. But the time is already taken too much. So I have to complaint about this issue to you. The Amazon has successfully initiated my refund to Dhani successfully, so refund reference number is generated. I have provide all these details to Dhani customer support every time. But they don't take this issue seriously. I have attached the screenshots of this. So help me this issue and take an action to Dhani.
My registered mobile number : [protected]
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Nov 29, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2021
IndiaBulls Customer Care's response
Dear Nagendra,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Pooja, Team Dhani
Verified Support
Oct 27, 2021
IndiaBulls Customer Care's response
Dear Nagendra,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Neha, Team Dhani.
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