[Resolved]  IndiaBulls — Refund processed from Amazon but not credited by Dhani

Name - Kumar Abhinav

Hello,
My refund of rs 3349(after deducting cashback) from Amazon was to be credited back to my Dhani card by 8th January for the transaction which was done on 3rd January of rs 3499, but Today is 14th January and still the refund has not been credited yet.
I've contacted Amazon for the same & they have told that they have already refunded the entire amount and also provided me with REFUND REFERENCE NUMBER and asked to contact bank for further claiming of the refund.
RR number -75503722005012611878508.
I contacted Dhani many times for the same but no refund credited till now. They're only saying it will be credited in 7-10 days but still not credited.
Please help .

Thanks
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Jan 21, 2022
Complaint marked as Resolved 
I've received my refund
IndiaBulls customer support has been notified about the posted complaint.
Jan 14, 2022
Updated by Abhi2100
And also noone is replying to my mails
Jan 15, 2022
Updated by Abhi2100
No one is replying
Jan 18, 2022
Updated by Abhi2100
Still not received the refund
Verified Support
Jan 18, 2022
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani
Jan 18, 2022
Updated by Abhi2100
I haven't received the refund yet
Jan 18, 2022
Updated by Abhi2100
10 days are over, I still haven't received the refund.
Amazon is asking to lodge a complaint against Dhani.
Should I proceed ?
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